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WordPress Website Navigation MenuRead Website Menus And How They Are Used In WordPress
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Website Menus And How They Are Used In WordPress

April 11, 2014 Jennifer Bourn

At the most basic level, a WordPress menu is a collection or list of links. The most common placement of a menu is in the site navigation area or navigation bar and is referred to as a navigation menu.

Each link in a menu is called a menu item. Some menu items may have sub-menu items that are displayed in a drop down menu.

  • EXAMPLE: A basic website navigation menu may include menu items such as About, Services, Products, Testimonials, and Contact. The Services menu item may display a drop down menu, with the sub-menu items Private Consulting, Group Training, VIP Day.

Below you’ll see a site with a primary navigation menu, a secondary header menu, and a drop down menu of sub pages under the Assessments menu item.

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Website HeaderRead How To Design A Website Header (And What Should Go In It)
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How To Design A Website Header (And What Should Go In It)

April 9, 2014 Jennifer Bourn

A website header is the area is one of the most valuable areas of your website. It runs across the top of the page and appears on every page of your website, except on sales or landing pages templates that have it removed.

The purpose of your website header is to promote your brand and make your site instantly recognizable to those who are already familiar with you. For many businesses, the header is the perfect place to efficiently and effectively convey exactly what your site is about and what your business does.

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WordPress Website Home PageRead How to Create A Highly Effective Website Home Page
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How to Create A Highly Effective Website Home Page

April 5, 2014 Jennifer Bourn

While many visitors may enter your website for the first time through a blog post, your Home page is the virtual front door of your website and the main door into your site for the rest of the world. When someone visits your site directly through your main URL, your Home page is the first page of your website they will see.

The Home page represents the very first opportunity you have to make an impression. So visitors need to be able to quickly figure out — in just a few seconds — if they are in the right place, and if your site is what they have been looking for.

Defining the purpose of your website, and in turn the purpose of your Home page is the first step in creating a strategy that will attract your ideal clients and customers to your website.

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Email Marketing Copywriting TipsRead Simple But Effective Copywriting Tips For Email Marketing
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Simple But Effective Copywriting Tips For Email Marketing

March 28, 2014 Jennifer Bourn

Like the email subject line, the copywriting in your email is also an important part of the your email marketing success — and the approach needs to be personal.

When you’re writing for email (and most types of marketing for that matter), you’re not writing to a general audience, to a big group, to just anyone — you’re writing to one person, to one subscriber that has a connection to you. You must think of your email marketing copywriting as the art of creating a conversation between you and a single subscriber.

You want them to read your email and feel like you are speaking right to them. Like they matter. Like they know you and you know them.

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Strategies to Spice Up Boring Email MarketingRead Bored Of Email Marketing? Get 8 Ways to Spice It Up
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Bored Of Email Marketing? Get 8 Ways to Spice It Up

March 19, 2014 Jennifer Bourn

After a while, sending an email newsletter, week after week, month after month, year after year, gets boring — really boring.

Some business owners give up because they haven’t been testing their email newsletters or tracking their email marketing results — As a result, they have no idea if it is working or not, and they just stop. Other business owners keep at it, doing the same old thing, sending the same old newsletter, over and over because they were told they should by someone they follow, hired, or believe is successful — because even if the results are tiny, it is still producing results.

There is a fundamental problem with this email marketing approach. If you are bored of email marketing and of sending your email newsletter, imagine how your subscribers must feel?!

Yikes! If that made you cringe, it may be time to shake things up a bit and add some spice, some taste, and some interest to your email marketing.

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Retain Email SubscribersRead Retain Email Subscribers and Create Loyal Readers & Raving Fans
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Retain Email Subscribers and Create Loyal Readers & Raving Fans

March 15, 2014 Jennifer Bourn

Getting consumers on your email list is only the first step. Your opt-in box, free gift or ethical bribe, list building efforts, website traffic generation — it’s all focused on getting people onto your email list so you can stay in touch with them and continue to market to them by email with permission.

But what happens after the conversion from consumer to subscriber? What happens AFTER they join your list and become a subscriber and member of your community?

  • Once you have gained a subscriber, your goals shift from acquiring to retaining.
  • Your main focus once a consumer joins your list to keep them on your list and keep them engaged with your business and brand.
  • You captured their attention and gained their trust once already when they were compelled to opt-in, and now you need to keep it up — keep them interested, keep them engaged, keep them wanting and even looking forward to hearing from you.

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Testing Email Marketing ResultsRead Testing: One Email Marketing Strategy That Will Make or Break Your Success
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Testing: One Email Marketing Strategy That Will Make or Break Your Success

March 13, 2014 Jennifer Bourn

As a business owner engaging in email marketing, you must test everything — your opt-in, your purchase links, your Thank You pages, and your follow up sequences, and every piece of email marketing you send out, including every email newsletter you send out to your list.

Most business owners remember to test their newsletter before they send it out — but some don’t. I’ve been guilty of hitting “Send” by accident instead of hitting “Send Test” and the feeling is immediate dread because you know the trolls will come out from hiding and get nasty.

If you don’t test your email newsletter or email marketing blast first, be sure that you do! Sending out a weekly newsletter or an important sales solo blast with broken links, typos, and other errors can tarnish your brand and frustrate recipients.

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Make Opting In a No-BrainerRead Make Opting-In A No Brainer For Ideal Clients and Prospects
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Make Opting-In A No Brainer For Ideal Clients and Prospects

March 11, 2014 Jennifer Bourn

Building an email list isn’t easy. The idea that just throwing an opt-in up on your website with a free gift — any old free gift — will create a giant list of ready-to-buy email subscribers IS A MYTH. Putting in a little effort for a few hours and then raking in 6-figures based on set-it and forget-it sales pitch isn’t going to work.

Successful Email Marketing Requires You To Build A Strong Marketing List. Successful email marketing comes from constant effort, hard work, and providing amazing value — such amazing value that you think you really should be charging for what you’re giving people, and even consider turning this into a paid offer and using something else as your opt-in free gift.

Here are 10 ethical (and highly effective) tips on how to build a great email marketing list:

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Setting A Email Newsletter Publishing ScheduleRead Setting An Email Newsletter Publishing Schedule That You Can Stick With
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Setting An Email Newsletter Publishing Schedule That You Can Stick With

March 4, 2014 Jennifer Bourn

So you’ve decided to publish an email newsletter and capitalize on the number one electronic marketing tool available to you today other than your website and blog, email marketing. Now you need to decide how often you are going to publish your newsletter.

Your email newsletter is an integral part of your overall marketing calendar or marketing schedule. It is used for follow up, continuity, education, positioning, sales, branding, and more. Not only does it need to stand on it’s own, but it also needs to support all of your other marketing efforts too.

Plus, an email newsletter is a great place to include announcements, opportunities, and reminders for your subscribers to sign up, opt-in, register, click, or buy your teleclasses, webinars, events, products, programs, and more. These quick announcements and reminders provide support for your overall marketing and launch strategy.

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Write Effective Email Subject LinesRead How to Write Effective Email Subject Lines That Get Subscribers to Open Your Emails
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How to Write Effective Email Subject Lines That Get Subscribers to Open Your Emails

March 1, 2014 Jennifer Bourn

As a business owner and marketer, you have a lot to say and a lot to share with your audience, prospects, and clients — and it is easy to get so focused on the content of your email newsletter or email marketing message, conversion goals, and click-through rates, that you lose sight of something as simple as the email subject line. But…

Your email subject line is one of the most important parts of your email. The absolute best email subject lines are short, to the point, descriptive, and enticing. They have one purpose — to get you to open the email.

If your subject line stinks, is boring, or seems irrelevant, or worse, seems like spam — no one will open your email, and it won’t matter how much time you spent creating the killer content inside, because no one will ever read it. That’s why your email subject line needs to be interesting and relevant to the recipient. And while it’s job is to be so awesome that it gets them to open your email, you also need to avoid getting caught in spam filters.

So, do you write a killer email subject line that is practically guaranteed to get people to open your email, but may get caught in a lot of spam filters? Or do you play it safe and go with a slightly safer subject line that may not get as many opens, but avoid the spam filters?

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Follow Up Sequences Build Email ListsRead Follow Up Sequences Build Successful, Responsive Email Lists
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Follow Up Sequences Build Successful, Responsive Email Lists

February 27, 2014 Jennifer Bourn

A follow up sequence or auto responder is a series of pre-written emails that are set up in advance and sent to subscribers or consumers automatically after they opt-in, sign up, subscribe, register, purchase, etc. They are a way to continue to provide value, build relationships, and stay top of mind.

Business owners love follow up sequences because it allows them to leverage software to automate tasks and create stronger, better brand experiences with their clients, customers, and subscribers. With a follow up sequence, you can do the work once to create it, then you put it on autopilot and let is do it magic over and over again automagically — yes, automagically — saving you time energy, and money.

Almost every business owner using a shopping cart or email marketing service provider in their business has the ability to use auto responders and follow up sequences. But they don’t.

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Remind Subscribers Why and When They SubscribedRead Help Subscribers Recognize Your Brand, Remember Why They Subscribed
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Help Subscribers Recognize Your Brand, Remember Why They Subscribed

February 19, 2014 Jennifer Bourn

Do you subscribe to a lot of email newsletters? I do! I get them from other business owners I respect and follow, from my favorite stores, from my clients, from mentors and coaches, from companies I have purchased items from, and unfortunately from random businesses who are sending me spam I never asked for.

My inbox is often full, as I am sure yours is, and one of my favorite ezine features is super simple to implement — it’s just a reminder of why I am receiving the email.

It’s important to remind subscribers why they are receiving email from you. Many of your email marketing list members probably also subscribe to a lot of different email newsletters, which means their inbox is full too! And they may not remember ever opt-ing in even if you use a . So do them a favor when sending your email marketing broadcasts or your email newsletter — remind them why you are emailing them — and, if you really want to be helpful, remind them how or why they signed up in the first place.

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Email Marketing Design TipsRead Email Marketing Template Design Tips To Elevate Your Brand
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Email Marketing Template Design Tips To Elevate Your Brand

February 14, 2014 Jennifer Bourn

A lot of email marketing providers have free email templates preloaded and ready for you to use — and many of them pretty good as they are designed by professional designers. But a free email marketing template isn’t going to get the job done to help you stand out from your competition and the sea of other business owners using the exact same free templates.

Think about it: If your leads can’t distinguish your email marketing template from your competitor’s because you’re using the same free template, they more than likely won’t remember you when they are ready to make a purchase. Investing in professional email marketing template design will have an impact on the success of your email campaigns because every message you send will reinforce your brand through the design, colors, logo, and more.

Email marketing consists of much more than just an email newsletter. While most business owners focus on their email newsletter, and invest in a custom, branded ezine template design — they forget about the other types of email marketing messages they will need to send and then end up scrambling at the last minute to create something in alignment with their brand.

When working with a designer, also consider creating branded templates for:

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Choose Right Email Marketing ProviderRead How to Choose The Right Email Marketing Service Provider
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How to Choose The Right Email Marketing Service Provider

February 11, 2014 Jennifer Bourn

If you try to send email marketing messages or bulk email from your personal email account, you’ll risk getting flagged as a spammer by your own email service provider (ESP), your internet service provider (ISP), and recipient’s email service providers like Yahoo and Gmail. If your personal email address gets flagged as a spam address, you risk having every email you send — not just your email newsletter — get blocked as spam.

So, if you want your email marketing message to reach your subscribers, you must sign up with an email marketing service provider (EMSP), follow the rules, and follow email marketing best practices. Not using a professional email marketing service provider sends a message to consumers about your business — and it’s not a good one! By skirting the law, you’re showing them that you’re either:

  • Too cheap to spend money and invest in your own business, (so why would they ever invest with you)
  • Not confident in your ability to succeed and make money to pay for the service, (so why would they ever feel confident investing with you)
  • Out of touch with current laws and regulations about email communications and marketing, (which will make them question what else you’re not up to speed on)
  • Not successful, or at least not as successful as you say you are, (if you ca’t even afford to communicate professionally, I probably should invest somewhere else)

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Permission Based MarketingRead Permission Trumps Everything in Email Marketing
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Permission Trumps Everything in Email Marketing

February 6, 2014 Jennifer Bourn

If your inbox is even half as full as mine, you know how much time email eats up every day in your business — time away from the truly important tasks at hand like serving your clients and customers! And, I’ll bet you’re always looking for smart ways to reduce the amount of email you get and make email more efficient. So, I can also bet that you CAN’T STAND IT when random businesses market you by email without your permission! Or when other business owners add you to their list without permission.

Permission based email marketing operates on the principle that you obtain email addresses through legitimate means only.

This means you always gain permission first, through a sign up form or opt-in box (single or double opt-in) of some kind — as long as you clearly communicate they will be receiving emails from you up front — or by registering for something for making a purchase.

Without Gaining Permission, Adding People To Your Email List Makes You A Spammer (ICK!)

If a person doesn’t opt-in on your website, sign up, or specifically ask to be added to your list, you may not add them and market to them by email — it’s against the law! Email marketing is a permission-based marketing strategy. I understand that building your list is very important. In fact, it is the primary focus for many online entrepreneurs and marketers… But you cannot engage in list building practices that are disrespectful to your audience.

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No Follow And Do Follow LinksRead What Are NoFollow Links and DoFollow Links? Do I Need Them?
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What Are NoFollow Links and DoFollow Links? Do I Need Them?

January 30, 2014 Jennifer Bourn

I get asked A LOT about DoFollow and NoFollow links — about how they work, what they are for, how and when to use them, and if they really matter. As a reminder, search engines move through the internet by following links from one web page or blog post to another. You could say that internal links are like roads through a website, and outbound links or inbound links from one site to another are like bridges.

When one web page links to another — whether it is an internal link between two URLs on the same website, or a link from one site to another — it passes some of its “page rank” (where it ranks in the search engines) to the page it is linking to, giving it a boost.

Here’s a quick review of how links pass page rank:

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WordCamp Phoenix Speaker DinnerRead WordCamp Phoenix 2014 Recap: Learning, Community, Inspiration
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WordCamp Phoenix 2014 Recap: Learning, Community, Inspiration

January 25, 2014 Jennifer Bourn

Last weekend Brian and I headed to Arizona for WordCamp Phoenix, a three day event jam-packed with training sessions of all types! With 750 attendees, is the second largest WordCamp in the United States and was better run than some of the larger, most expensive conferences I have attended.

I have to give huge compliments to April Holle (Lead Organizer), the whole organizing team, and all the volunteers for doing such a stellar job! Plus the Schedule and Speakers were pretty impressive.

  • We arrived on Thursday and had a fabulous dinner with some old and new WordPress friends — WordPress t-shirts were everywhere!
  • Friday kicked off the actual event with longer workshop style sessions for the Beginner User, Advanced User, Designer, Beginner Dev, and Advanced Dev — they really had sessions for everyone. That night was the speaker/sponsor dinner where I got to meet many of the other speakers.
  • The Saturday sessions built on the skills developed on Friday with a choice of sessions in three different tracks, including Content & Design, Community & Commerce, and Extension & Development. My presentation on Strategies to Turn Content into Cash was part of the Content & Design track — See what attendees had to say about it on Twitter.
  • Then there was the after-party, which offered great food, an open bar, an ice luge, multiple bands, a mock casino, and more time to connect with other attendees.
  • Sunday, the final day of the conference, was a little more informal and was structured as more of a Biz Dev / Contribute Day, with users, designers, and developers all attending joint sessions supporting business of WordPress.

Every session I attended reinforced best practices, taught me something new, and got me thinking about ways to improve our own services, processes, and business — and as usual, the event was free from self-promotion, sales pitches, and hype, which is truly appreciated!

Now there is simply way too much to share in a blog post, but you can get a feel for the event, energy surrounding it, and some opinions on the speakers in the WPwatercooler Recap of WordCamp Phoenix 2014. (Hint: They mention me!)

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Ask For The UnsubscribeRead Ask For The Unsubscribe: Why You Must Make Opting-Out Easy
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Ask For The Unsubscribe: Why You Must Make Opting-Out Easy

January 21, 2014 Jennifer Bourn

Publishing a quality email newsletter regularly is a lot of work, and ideally we would love for each person who opts-in to stay forever and open all of our emails, but that is simply not reality. It is inevitable that at some point a subscriber is going to want to leave your list and unsubscribe. At this point the question becomes, “How will you handle it?”

Will you make it easy for email subscribers who no longer want to receive your emails to opt-out or unsubscribe? Or will you make it difficult and uncomfortable, forcing them to hunt and work to remove their name from your email marketing list — while they get frustrated and irritated, and more likely to just hit delete or mark it as spam? (Please don’t choose the latter!)

Providing an easy, clear unsubscribe option and a commitment to permission will help build trust with your subscribers. There are literally hundreds, if not thousands, of articles online about growing your email list and building your database. But only a few actually address WANTING people to unsubscribe.

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How Email Marketing Can Grow Your BusinessRead 10 Ways Email Marketing Can Help Your Business Grow
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10 Ways Email Marketing Can Help Your Business Grow

January 14, 2014 Jennifer Bourn

Email marketing is using email to get your marketing message in front of your audience. It is an essential tool to growing your business in the fast paced world of internet business because it offers open, conversational, and interactive communications.

The most popular form of email marketing is the email newsletter or ezine. Permission-based email marketing also includes special email promotions, daily deals emails, solo blasts, advertising, follow up sequences and auto responders, email courses, and more.

Email marketing is popular because it is relatively easy, quick to get started, and inexpensive. When done right it can also generate quite a bit of profit. The premise behind email marketing is that you as a business owner build a list of clients, customers, prospects, and subscribers who want to hear from you. You then market to them by email regularly to stay top of mind and make more sales.

You may be reading this thinking that email marketing has already hit its peak, that everyone’s doing it, and that maybe you shouldn’t even bother because all people seem to complain about these days is their overcrowded inboxes. But rest assured, email marketing is one strategy you shouldn’t ignore. Email newsletters that deliver real value still get read, saved, shared, and clicked. Plus, email marketing is a great way to stay in touch with your audience, increase brand exposure, continue to deliver value, and cement your authority status.

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Single Optin or Double OptinRead Single Opt-In or Double Opt-In, Which Email Marketing Approach Is Right For You
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Single Opt-In or Double Opt-In, Which Email Marketing Approach Is Right For You

December 17, 2013 Jennifer Bourn

Email marketing is permission-based marketing, which means you must have permission to add people to your marketing list, and permission to email them information. Every email newsletter, ezine, or email marketing communication should have a clear, straight-forward unsubscribe or opt-out link, and opt-out or unsubscribe requests should be handled immediately.

Email addresses should be obtained only by legitimate means like through opt-in boxes or subscribe boxes on your website, or by specific request. This is why email marketing lists are often called opt-in lists. Valid contact information should be included in every piece of email marketing and a privacy policy should be provided.

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Get More Inbound LinksRead The Secret to Building More Inbound Links
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The Secret to Building More Inbound Links

November 27, 2013 Jennifer Bourn

So you want to build more inbound links to your website. But how do you do that? Yes, you can publish articles, distribute press releases, post to social media sites, bookmark your content on social bookmarking sites, guest blog, and more. But how do you get other website owners to mention you, write about you, and link to your in their content … without you asking them to?

The secret is to give first and always support others. Before you can even begin to expect others to link to you and write about or mention you, YOU need to give mentions, links, and shout outs to others. If you’re reading this post, you’re probably a little more savvy than most (kudos to you!), and think this isn’t a big secret, but unfortunately, the web seems to be getting crowded with people who expect promotion just because they exist.

But it doesn’t work like that.

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Good Links And Bad LinksRead Learning The Difference Between a Good Link and Bad Link
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Learning The Difference Between a Good Link and Bad Link

November 20, 2013 Jennifer Bourn

While inbound, outbound, and internal links can all be leveraged to improve your website’s usability and organic search engine rankings, it is important to know that some links are more valuable than others — and some are even considered bad. Here are three reasons some links are better than others:

  • Not all links are good links. A website with misleading, irrelevant, broken, or factory-farmed links will make you and your site look bad to both users and search engines.
  • Inbound links from high-ranking, authority websites are better than links from low-ranking, obscure websites. So a link from www.cnbc.com will mean more than a link from www.weirdcatblog.com. (Hint: Pages may pass some of their page rank to the sites they link to, so be choosy about the sites that you link to.)
  • In industry links will help you more than random links from your friends’ websites. If you’re in the cupcake industry, links from cupcake, frosting, cake decorating, and baking sites will be worth much more than links from your babysitter, accountant, or golf buddy.

Still not sure what I mean?

Let’s look at this like high school: Each inbound link to your website is like a vote for your popularity. So the more votes you get, the more popular you are. And the more popular you are, the more you’ll be in the spotlight, seen by others, attracting lots of attention.

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Ideas To Build Inbound LinksRead 10 Ideas To Build Quality Inbound Links and Increase Website Traffic
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10 Ideas To Build Quality Inbound Links and Increase Website Traffic

November 8, 2013 Jennifer Bourn

Search engines look for two criteria when evaluating your website links and determining your website ranking: quantity and quality. That means both the number and the relevance of your links are crucial for getting your website found faster by search engines, and by potential clients. The number of links to, from, and within your website come from three areas:

  • Inbound links: links to your website from external sources
  • Outbound links: links to other sites from your website
  • Internal links: links between individual pages on your own website

But just having a lot of links isn’t all you need to consider. The quality of your links is also important. While your goal is to build a good mix of inbound, outbound, and internal links, those links have to be relevant to your content, business, industry, and audience — and you can’t forget that the basic, naturally occurring links are extremely powerful too.

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Today's Innovative Woman RetreatRead Where do you get your business advice?
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Where do you get your business advice?

August 20, 2013 Jennifer Bourn

I am a firm believer that no one knows everything about building and growing a business — at least I know I don’t! In fact, most business owners and entrepreneurs (like me) start businesses not because they know how to run a business, but because they are exceptional at what they do and seize an opportunity.

In my experience, learning about business and how to run one effectively comes along the way. A few years into my business, I received a great piece of advice: Know the path you want to take and surround yourself with people who are farther down the path. In other words:

  • Find the people who have achieved what you want to achieve and learn from them.
  • Find out what they did wrong and what they did right; what worked and what didn’t work; what they wish they had done differently.
  • Find a mentor or mastermind group who can answer your questions and guide you in the right direction when you need it.

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