Earlier this year, I was research a new content collection tool called Content Snare. The software facilitates the collection of any type of content you need (like website content) and allows you to create custom templates, upload images and screenshots of the design, add instructions, and more. It completely mimics my internal process for gathering website content from clients and so far, I’m in love.
What’s funny is that just as I was researching the software, the founder James Rose reached out to connect about his brand new podcast, Agency Highway. It’s aimed at helping freelance designers, developers, and small agencies do better business. He had heard about my business and client management course Profitable Project Plan and wanted to talk shop and have a conversation for the podcast.
This is one of the best podcast interviews I have participated in because James and I are so in sync with our approach to client work that I swear, we probably could have kept talking for hours. But lucky for you, we reigned it in for a sweet 30-minute show that dives into client onboarding and client management, the early years of Bourn Creative, and the changes made in my business to create the life as a business owner I wanted.
The interview also covers:
- Creating systems and proccesses in your business and the benefits of systems
- How we juggle work and life and vacations, parental guilt, and working with your spouse
- Why you shouldn’t strive for work-life balance, but an unbalanced life
- The two biggest mistakes I see freelancers make
- The biggest bang for your buck change you can make in your business
We also talk about how Profitable Project Plan got started and what inspired its creation, how we use it with clients and how we adapt it to larger clients, and the process we use with clients when building custom WordPress websites.