Success Story: Client Retention Custom Website Design

“Jennifer is the real deal. We knew that she could make a difference in the complete overhaul of our website and give our business the boost it needed.”

“Our old website was canned and dysfunctional. We could not make text changes, no statistics were provided, no SEO benefits and the list goes on. Of course at the time we paid someone to create and build it, we felt rushed to get an internet presence and really didn’t put a lot of thought into doing it right the first time. Looking back, the only positive we received was filling a void on our business cards for a website address. Live and learn. Like so many others, our ignorance cost us money and business. We had to make a change.

We talked to many website designers and developers and most could not do both. And, we just didn’t feel they were in tune to what we needed. After all, shouldn’t they interview us too? Finding Jennifer confirms our belief that certain people and situations can cross your path and you better acknowledge the signs or miss out. We instantly felt that about Jennifer. She is the real deal. We knew that she could make a difference in the complete overhaul of our website and give our business the boost it needed.

Jennifer created an entire new website look for Client Retention. First of all, she asked pertinent questions as to how we wanted it to look. Honestly, she did not get a lot input from us, because all we could do was tell her what we didn’t like. Blindly, Jennifer took what little information we gave her and because of her expertise, insight and knowledge she created a couple of sample layouts. We couldn’t have been more pleased and picked one of those without sending her back to the drawing board. In addition, she built an ezine template, an information piece that the visitor can download after opt-in, and hooked us up to Strategic CMS as well. Did I say she trains too?

Since then, we have had rave reviews about the design, ease of reading, contents and most importantly a fabulous, useful reference for us to promote and guide our current customers and prospects. We have repeatedly referred Jennifer Bourn, Bourn Creative, to many of our customers and contacts and will continue to do so. If you are undecided or even a little skeptical about choosing her and want to speak to one of her customers, I encourage you to contact us at www.ClientRetentionInc.com or info@ClientRetentionInc.com. We absolutely love to sing Jennifer’s praises!”

By Jodi Riolo & Sandie Marinoble, Client Retention, Newcastle California