132 Things Small Business Owners Can Delegate

Small Business DelegationI’ll bet that you aren’t delegating as much as you should? If you’re a small business owner, you’re more than likely a perfectionist and a control freak. I am totally guilty.

The problem control freaks face is delegation. You know you should be delegating more. You know that delegating administrative tasks could help your business, let alone your work/life balance. You understand that you can’t grow your business if you’re busy with minimum wage tasks.

Small business owners can delegate more, yet most don’t delegate like they should. Why?

Money. Even though delegating work would allow you to make more money, you don’t delegate because you don’t feel like you have the money to spend.

If money is the issue, look for an college student who needs to complete an internship for course credit, or ask a family member to help out temporarily.

Control. Even though you know that someone else could get the job done right, you don’t delegate because they might not do it your way.

If control is the issue, decide what you must do and decide what you can live with if it is done differently or less than perfect.

Time. Even though you know that delegation would free you up to focus on bringing in more new business, you put it off because you don’t have the proper systems set up and you don’t want to take the time to train someone.

If time is the issue, look for someone who is already doing the job you want them to do for someone else. Tell them you don’t have a process in place and ask them to create a documented process for you.

If you can relate to one of the above statements – or all of them, don’t worry! I used to be in your shoes! The secret to successful delegation for me was to start small and take baby steps. I didn’t try to delegate all of my administrative work all at once. I started with one task at a time.

If you’re having trouble figuring out what you should delegate in your small business, here is a list of 132 things small business owners can delegate:

  1. Assembling Information Packets
  2. Assembling Press Kits
  3. Assembling Presentations
  4. Backing Up My Marketing List
  5. Backing Up My Website And Database
  6. Booking Guests For My Radio Show
  7. Booking Radio Show Interviews
  8. Booking Speaking Opportunities
  9. Bookkeeping
  10. Bookmarking My Content On Social Bookmarking Sites
  11. Checking My Mail
  12. Checking Voicemail
  13. Content Repurposing
  14. Coordinating Networking Events
  15. Copywriting Sales Pages
  16. Creating A Custom Tab For My Facebook Page
  17. Creating A Marketing Plan
  18. Creating A Procedures Manual
  19. Creating Forms
  20. Creating Information Products
  21. Creating Mailing Labels
  22. Creating Opt-In Boxes For Teleclasses, Webinars, And Special Promotions
  23. Creating Surveys And Questionnaires
  24. Customer Support
  25. Data Entry
  26. Deliveries
  27. Designing 3d Information Product Graphics
  28. Designing Ebooks
  29. Designing Home Study Systems
  30. Designing Marketing Materials
  31. Designing My Facebook Graphics
  32. Designing My Twitter Background
  33. Designing My Youtube Background
  34. Designing Online Advertisements
  35. Designing Special Reports
  36. Designing My Website
  37. Designing My Business Cards
  38. Designing My Powerpoint Presentations
  39. Designing Flyers And Handouts
  40. Distributing Press Releases
  41. Fixing Broken Links And Creating Redirects
  42. Follow Up
  43. Document Formatting
  44. Email Newsletter Formatting
  45. Gathering Testimonials
  46. Grocery Shopping
  47. Housekeeping
  48. Invoicing Clients
  49. Keeping Track Of Meeting Minutes And Documentation For Legal Entities
  50. Laundry
  51. Maintaining My Database
  52. Making Bank Deposits
  53. Making Travel Arrangements
  54. Managing A Product Launch
  55. Managing Advertising Efforts
  56. Managing Client Appreciation Campaigns
  57. Managing Google Adwords And Pay Per Click Advertising
  58. Booking Guests For Teleseminars
  59. Managing Link Building Campaigns
  60. Managing Monthly Marketing Promotions
  61. Managing Affiliate Marketing
  62. Managing My Blog Feed
  63. Managing Contacts
  64. Managing Domain Names
  65. Managing My Facebook Page
  66. Managing Joint Venture Projects
  67. Managing My Marketing List
  68. Managing My Podcast
  69. Managing My Team
  70. Managing Onsite Sales At Events
  71. Managing Printing Of Marketing Materials And Handouts
  72. Managing Teleclasses
  73. Managing User Names And Passwords
  74. Managing Webinars
  75. Media Relations
  76. Moderating Blog Comments And Deleting Spam Comments
  77. Optimizing Social Media Profiles
  78. Optimizing My Website
  79. Optimizing Videos
  80. Organizing Files
  81. Paying Bills
  82. Payment Processing
  83. Payroll
  84. Picking Up The Dry Cleaning
  85. Planning Logistics For My Events
  86. Posting Evergreen Content Posts To My Social Networking Profiles
  87. Preparing Handouts
  88. Preparing Powerpoint Presentations
  89. Processing Affiliate Payments
  90. Project Management
  91. Proofreading
  92. Publishing Blog Articles
  93. Publishing Videos On Youtube
  94. Purchasing Office Supplies
  95. Putting Together Proposals
  96. Reconciling Bank Accounts
  97. Registering New Domain Names
  98. Research
  99. Researching Statistics And Facts For Articles And Presentations
  100. Reviewing And Creating Website Analytics Reports
  101. Reviewing Potential Haro Opportunities
  102. Scheduling Appointments
  103. Screening Email, Deleting Spam Messages, And Responding To General Inquiries
  104. Sending My Email Newsletter
  105. Sending New Estimates
  106. Sending Thank You Notes
  107. Sending Holiday Cards
  108. Sending Client Appreciation And Thank You Gifts
  109. Sending My Email Newsletter
  110. Setting Up My Email Marketing Account
  111. Setting Up My Shopping Cart
  112. Setting Up Social Networking Accounts
  113. Setting Up Social Bookmarking Accounts
  114. Submitting Articles To Article Marketing Sites
  115. Technical Support
  116. Tracking Shipments
  117. Transcribing Audio Recordings
  118. Transcribing Videos
  119. Typesetting
  120. Updating My Resume
  121. Updating My Social Networking Profiles
  122. Updating Website Content
  123. Video Editing
  124. Working With A Fulfillment House
  125. Writing Articles
  126. Writing Autoresponders
  127. Writing Blog Posts
  128. Writing E-Books
  129. Writing Press Releases
  130. Writing Social Media Posts
  131. Writing Special Reports
  132. Yard Maintenance



About Jennifer Bourn

As Creative Director of Bourn Creative, Jennifer leads all consulting, strategy, and creative projects. She is an award-winning designer, specializing in custom WordPress theme design, brand design, Legos (Yes, Legos), and graphic design for small business.

Entrenched in the world of online business, Jennifer consults with clients around the world on branding, website planning, and marketing strategies that leverage the internet to generate leads, attract clients, and create opportunities. She speaks regularly at live events, conferences, and workshops around the country, as well as on radio shows, teleclases, webinars, and podcasts.

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Comments & Feedback:

  1. Jennifer, loved this blog post! Great points as to where business owners are overwhelmed, but reluctant to get the support they need to grow their business and bring balance between work and leisure.

    Brenda Violette
    Online Business Manager
    VBS Online Business Management

  2. Glad I saw you share this list on Twitter. I’ve been practicing the art of delegation and find myself “taking things back” if they are not done right. The real balance (and freedom) comes in allowing others to do things a different way and not to stress if delegated tasks are not “perfect.”

    Thanks for expanding the options of items we can take off our plate!

    • Dana – OMG, me too! I struggled with the “taking it back” part of delegation for a long time. I’d say just in the last six months have I really embraced true delegation – where I let someone handle it their way, and as long as it gets done, I’m happy… What a difference it has made. Now I just need to do it more often!

  3. Hi Jennifer!

    Great post – and the list certainly gave me some ideas of things that I can start delegating! :)

    I haven’t been delegating at all, but it’s in the works for January to start hiring out some of the stuff that I don’t need to personally be doing. I’m looking forward to getting some things off my plate and having someone else handle them! ;)

    • Jess – WooHoo! New ideas are good! I think we all struggle with delegation. I know that there are things I am doing right now that I most definitely should NOT be doing. But for me it’s baby steps – and it works :) Much easier for me to delegate home stuff vs business stuff.

  4. Great List. I have just discovered the joys of delegating and my business has literally tripled within a month. It takes some getting used to, and you definitely have to let go a bit – but its worth it.

  5. Jennifer,
    I would love to use this article as a handout at an expo booth. May I have your permission to do that? Do you have a pdf version that includes your contact information? Thanks so much!
    Deb

    • Deb – Thank you! Of course you are welcome to use the article (as long as this URL is cited as the source) and I definitely can provide the article as a PDF! I’ll contact you by email to send it over. -Best Wishes, Jen Bourn

  6. What an awesome post. I delegate some things, but I know that I can continue to expand on what I can get off my plate. My battle has always been that I’m able to do it faster than others and that has bothered me. But, I know that isn’t the point, the point is I could be working on more money generating things… okay off to revisit the list and get some stuff off my plate!

  7. [...] This post was mentioned on Twitter by jenniferbourn and In Your Shoes, Brenda Violette. Brenda Violette said: RT @jenniferbourn: New Post: 132 Things Small Business Owners Can Delegate http://goo.gl/fb/vIflk. Thanks for a great post! [...]

  8. Great List. I have just discovered the joys of delegating and my business has literally tripled within a month. It takes some getting used to, and you definitely have to let go a bit – but its worth it.

  9. Jennifer, loved this blog post! Great points as to where business owners are overwhelmed, but reluctant to get the support they need to grow their business and bring balance between work and leisure. Brenda Violette Online Business Manager VBS Online Business Management

  10. Jess – WooHoo! New ideas are good! I think we all struggle with delegation. I know that there are things I am doing right now that I most definitely should NOT be doing. But for me it’s baby steps – and it works :) Much easier for me to delegate home stuff vs business stuff.

  11. Jennifer,

    Thank you for sharing a well needed article with small business owners. I’ve recently opened a Contemporary Art Gallery and mistakenly tried to do everything myself.

    With your advice I have hired a publicist and an art director to help take the gallery to the next level.

    Warmest regards,
    Carla

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